AUTO RETAILING 2002 - Montreal

Montreal Report

W-FIVE/APA AUTO RETAILING INVESTIGATION
MANUFACTURER DEALER VEHICLE RATING COMMENTS
 
NISSAN  

1

Cité Nissan 2002Sentra XE Pass Incomplete dealer ad, missing the amount of the down payment, the term and the interest rate. Very good disclosure by salesperson, Robert Hendy, including lease-to-buy vs. financing comparison.

2

St- Léonard Nissan 2002Sentra XE Pass Refreshing absence of extra charges in Nissan ad. Clear explanation of leasing and financing terms. Re-leasing the same car at the end of the term for another couple of years, a bad idea.
HYUNDAI  

3

Coiteux Hyundai 2002Accent GL Very Good Advertised base Accent GS available for delivery but Hyundai tacks on lots of fees and extra charges for equipment. SalespersonSylvain Bossé provided very good disclosure and lease vs buy comparison.
TOYOTA  

4

Alix Toyota* 2002 Echo Good Very polished presentation by salesperson. Dealer pays huge fine if Toyota discovers they are selling for less than Access price. Only dealer to show leasing-to-buy the Echo was cheaper than financing, but savings significantly overstated.

5

Ile Perrot Toyota* 2002 Echo Good Salesperson claimed Access price applied everywhere in Quebec--not true when APA shopped. Vehicle presentation fair. Complete disclosure, totally unpressured selling approach. Incorrect leasing vs financing comparison: with Toyota`s special rate for the Echo, leasing-to-buy was actually cheaper than financing.

6

Spinelli Fairview Toyota* 2002 Echo Good Very thorough presentation. Only Toyota salesperson to show comparable payment available for a 2002 Corolla due to lower interest rate.Inaccurate comparison between total cost of leasing and financing. Dealers get together to set a market price; Toyota controls the concept.
*Access Toyota results in higher selling prices in Montreal.


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