APA Update on Kia and Hyundai Engine Reliability Issues


July 2022

The APA is currently the plaintiff in a class action with Kia in Quebec over piston scuffing related to the 1.8 and 2L engines in the 2010-2015 Forte compact car. This problem occurs due to a factory defect and is detailed in two Kia service bulletins applicable to the Forte. The APA has also seen piston scuffing on the Soul and Rondo with 2L engines. After APA`s action was filed, Kia Motors quietly began replacing defective engines in Quebec, essentially emptying the class. It costs $135 for a Kia dealer to diagnose this issue which is done by inserting a fibre optic probe called a boroscope through the spark plug holes to inspect the cylinder walls.

Hyundai experienced a similar problem with engines in the Elantra and replaced engine short blocks under an unpublicized goodwill program after the expiration of the 5 year/100,000 km factory warranty. To APA`s knowledge, Kia has not replaced a large number of engines for piston scuffing outside of Quebec. There is no recall for this problem and it is not considered a safety issue. There is no formal extension of the warranty; Hyundai Canada and Kia Motors settle claims on a case by case basis.

The knock sensor software installed as part of an engine safety recall will sometimes put the engine in limp mode if piston scuffing is advanced, but it was not designed to do that. 

 



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Safety recalls and class action settlements cover 2L, 2L turbo and 2.4L engines in various 2010-2019 Hyundai and Kia models  

There are more than twenty recalls on various Hyundai and Kia models with 2L and 2.4L 4-cylinder engines to address a potential failure of a connecting rod bearing. The recall involves installing new knock sensor software and possibly an updated sensor. If this recall is performed, the manufacturers agreed with Transport Canada to double the warranty on the engine to 10 years or 200,000 km; similar coverage is also offered under a class action settlement. The recall is mandatory to benefit from the warranty extension. The recall will usually provide warning of an impending failure and partially power down the engine and alert the driver to take the vehicle in for service. It will not prevent an engine from failing.

Until the 2020 model year, the mandatory oil change interval for Kia and Hyundai vehicles was 6,000 km or 12,000 in the owner`s manual. According to the manufacturers` interpretation of their schedules, only Vancouver Islanders and perhaps a consumer who spends their winters in the USA would qualify for the longer interval in Canada! The takeaway: change oil at 6,000 to 8,000 km and keep your maintenance records. As of 2021, several Hyundai and Kia models specify a single 8,000 km oil change interval for Canada using synthetic oil.  

Steps to take if your Hyundai or Kia vehicle experiences an engine failure

  • Find someone to diagnose your engine correctly
  • Piston slap on a 1.8L or 2L engine in an Elantra, Forte, Soul or Rondo is not covered by a formal program but may be covered on a case-by-case basis.
  • Connecting rod failure is covered by a formal warranty extension under recall or as part of a class action settlement.
  • Kia and Hyundai may ask for oil change records. Asking for oil change records from the previous owner is not reasonable. According to the settlement in their class actions, they can require oil change records for the last two years.
  • If the dealer cannot obtain authorization to replace the engine, send a demand letter to the manufacturer. Don`t hold your breath -- customer service is badly backed up and you will most likely receive a form letter declining coverage.
  • Replace the engine at a competent repair shop. Take a sample of the engine oil and have it sent out for analysis if there is a concern about lubrication. Wear Check offers a service that is not expensive and can suggest what tests to ask for.
  • Sue in small claims court. Since there is already a settlement covering many engines, Kia or Hyundai may argue they don`t have to do anything more to help you. You will argue for coverage under the class action settlement stating that Kia have given an invalid reason for rejecting the claim. Your expert will have to be in court with you or at the very least provide a written report with some photos as evidence. Failure to maintain the engine (an argument the defence will likely raise) would show up as sludge or gunk deposits all over its interior.

Find out if your vehicle has any open recalls: Hyundai Canada | Kia Canada

Hyundai and Kia Canada Recalls and Product Improvement Campaigns due to engine issues and fires - Santa Fe

Most owners give up and pay for a repair, or trade their stranded vehicle into a Hyundai or Kia dealer for peanuts; although it sells fewer vehicles than Hyundai, Kia owners account for a higher percentage of problem claims received by the APA. Cost of a new short block installed at a dealership in Eastern Canada is about $5500. Cost of a used engine installed at an independent repair shop is about $4,000. The price is high because recyclers are seeing a strong demand for used Kia and Hyundai engines and price accordingly.

Here is the list of vehicles covered by an existing Class Action settlement in Canada

2011-2019 Hyundai Sonata
2013-2019 Hyundai Santa Fe Sport
2014, 2015, and 2019 Hyundai Tucson
2011-2019 Kia Optima
2012-2019 Kia Sorento
2011-2019 Kia Sportage

Equpped wiith the Theta II GDI (Gasoline Direct Injection) 2L turbo or 2.4L non turbo engines. The deadline so submit a claim for reimbursement passed in July 2021. Going forward Hyundai extended the Powertrain Warranty to lifetime — except in cases of “Exceptional Neglect” — for individual consumers who had the Knock Sensor Detection Software (KSDS) update on their vehicle. The dealership will provide a free loaner vehicle or, if a loaner is not available, up to $40 per day toward a rental car.
Class Members may check their VIN here to see if their vehicle is considered a Class Vehicle.

For more information on the Kia Canada settlement, visit the McKenzie Lake website.

 



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